Last updated: April 2025
- Introduction
RetailersAgainstSmuggling.ie ("we", "us", or "our") respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website, in accordance with the General Data Protection Regulation (EU) 2016/679 ("GDPR") and the Data Protection Acts 1988–2018 (Ireland).
- Who We Are
RetailersAgainstSmuggling.ie is operated by Instinctif Partners, based in Dublin/Ireland.
For any data protection inquiries, please contact:
Email:info@retailersagainstsmuggling.ie
Postal Address: 13 Merrion Square, Dublin 2
- What Personal Data We Collect
We may collect and process the following types of personal data:
- Contact information: such as name, email address, phone number (e.g. when you fill out a contact form or newsletter signup).
- Technical data: such as IP address, browser type, device information, and pages visited (collected via cookies and analytics tools).
- Communication data: including emails or messages you send to us.
- How We Use Your Data
We process your personal data for the following purposes:
- To respond to your inquiries or messages.
- To maintain and improve our Website and services.
- To comply with legal obligations or protect our legal rights.
- With your consent, to send occasional updates or newsletters.
We do not use your data for profiling, automated decision-making, or advertising purposes.
- Legal Basis for Processing
We process your data only where we have a legal basis under GDPR:
- Consent (e.g., newsletter sign-up).
- Contractual necessity (e.g., responding to a request).
- Legal obligation (e.g., record keeping or responding to lawful authorities).
- Legitimate interests (e.g., to improve our site functionality).
- Data Sharing
We may share your data with:
- Trusted third-party service providers who support our Website (e.g., email hosting, analytics).
- Regulators or law enforcement where required by law.
We will never sell or rent your data to third parties.
- International Transfers
Your data is generally stored within the European Economic Area (EEA).
If data is transferred outside the EEA, we ensure adequate safeguards are in place, such as EU-approved Standard Contractual Clauses.
- Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal or reporting obligations.
- Contact form data: kept for up to 12 months unless needed longer for support.
- Analytics data: anonymised and retained in aggregate form only.
- Your Rights Under GDPR
You have the following rights regarding your personal data:
- Access – request a copy of your personal data.
- Rectification – request corrections to incorrect data.
- Erasure – request deletion of your data (“right to be forgotten”).
- Restriction – limit how we use your data.
- Objection – object to data processing based on legitimate interests.
- Data portability – request transfer of your data to another controller.
- Withdraw consent – at any time, where applicable.
To exercise these rights, contact us at info@retailersagainstsmuggling.ie.
If you're unhappy with how we handle your data, you also have the right to lodge a complaint with the Data Protection Commission (Ireland):
https://www.dataprotection.ie/
- Cookies
We use cookies and similar technologies to improve user experience and gather analytical data.
You can control or disable cookies through your browser settings. See our [Cookie Policy] for more details.
- Security
We take appropriate technical and organisational measures to protect your personal data, including encryption, secure hosting, and access controls.
However, no method of transmission over the internet is 100% secure.
- Changes to This Policy
We may update this Privacy Policy from time to time.
Updates will be posted on this page with a new "Last updated" date.
Where changes are significant, we will notify you via email or Website notice.
- Contact Us
For any questions or requests regarding this Privacy Policy, please contact:
Email:info@retailersagainstsmuggling.ie
Postal Address: 13 Merrion Square, Dublin 2